FAQs

I DO NOT HAVE INSURANCE. IS THIS INSURANCE?

NO.  We do not provide coverage for anything other than our services. DPCA does work closely with local insurance agents who can help you design a plan that covers your needs at very affordable rates. This is commonly referred to as wrap around or catastrophic insurance.  Usually savings are 30-60% under current market. We specifically want to decrease the cost of Primary Care services by cutting out financial and access barriers that insurance causes for routine care.

CAN I GET A SAME-DAY APPOINTMENT? DO YOU OFFER WALK-IN CLINIC SERVICES?

YES and Kind of.

For our members we will always strive to care for you when you want with same or next day appointments. We do this by keeping our membership enrollment limited to a select number of people. We give our members direct access to their PCP and their schedule. You can see when we have availability, you can send us a message, or call directly. Having this level of access cuts down on need for walk in services but we will not turn you away. But, you may have to wait (which no one likes) so we encourage our members to schedule.

WHAT IS YOUR NEW PATIENT PROCEDURE?

That is the easy part! Two ways to become part of our Direct Primary Care family.

1) Call us to schedule an appointment. 

2) Follow the links provided. 

For online registrations, follow the prompts and questions. We will get you registered and once our staff reviews your information and confirms your enrolment you will receive a welcome email with further instructions. Or you can just give us a call and we will set you an appointment face to face.

ARE YOUR SERVICES COVERED BY MY INSURANCE?

NO

Regarding Insurance

The biggest difference between our practice and others is the monthly membership in place of fee for service insurance.  Why do this?  Here's what it enables us to give:

  • Excellent care for all, regardless of insurance.

  • Ability to answer questions and handle problems without requiring an office visit.

  • More time to spend with each patient

  • Little to no waiting for office visits.

  • Focus on what patients want: less office visits, less drugs, less testing, less visits to the hospital.

  • Freedom from burdensome documentation rules.

  • Finding innovative ways to meet our patients’ needs, such as worksite/onsite visits, video visits, or even house calls.

  • Advocating for our patients so they get the best care from other doctors and avoid unnecessary and expensive testing

  • Negotiating lower rates for labs and radiology tests for patients without insurance.

What about people who have insurance?

We are a great alternative to using your insurance for routine care. Our total yearly fees ($720 for individuals/$2040 for a family of 4!)  are MUCH less than your insurance deductible. And you are getting faster access, visits that are on time, telemedicine, routine labs, and many generic medications all in one visit. 

Our fee covers only our services, not the cost of visits to specialists or some of the tests we may request. This means that insurance may still be needed for some of the care we may order.

All patients, regardless of insurance status, pay the same a monthly membership for our care and receive the same services.  No patient is turned away because of insurance, and no one is turned down for pre-existing conditions.

What about labs, prescriptions, or x-rays?

For patients with insurance, these tests will be billed to insurance by the lab, pharmacy, or radiology provider in the usual manner.  For those without insurance, most labs performed in office are included in the monthly fee. IF it is not, you will get it at cost. ZERO mark up. We will work to find ways to significantly reduce the cost of tests, x-rays, labs, and prescriptions wherever possible. For services or medications not covered they will be passed on to you at cost. 

Contact Us for more info

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Tel: 423-650-4831

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